Mahé Pereira

Dr. Mahé Pereira is a general practitioner turned product manager at Videolab. She draws on her clinical background to shape how video-based tools meet the real needs of medical education programs, from skills-lab training to OSCE workflows. Her move from clinical practice to product came from a desire to influence healthcare education at a systems level rather than one consultation at a time. Reach out on LinkedIn.

empathy training

Empathy Training in Healthcare: A 5-Decision Design Framework

Empathy training should change what learners notice and do during a clinical encounter. A workshop may raise awareness, yet that does not show whether a learner can recognize distress, respond without making assumptions, and preserve the patient’s perspective when clinical demands compete for attention. This guide gives healthcare educators a five-decision framework for designing an […]

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Nursing student practising communication with a patient while an educator observes the recorded simulation

Communication in Nursing: 7 Skills Educators Can Teach and Assess

Communication in nursing becomes teachable when educators define what learners should say, notice, and do in a specific situation. A student may understand active listening in theory yet miss a patient’s hesitation, rush through discharge instructions, or give an unstructured handover under pressure. The educational task is therefore not simply to explain communication. It is

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Medical Simulation Scenarios: 6 Examples and a Checklist

Medical Simulation Scenarios: 6 Examples and a Checklist

A useful simulation scenario does not begin with a dramatic patient history. It begins with a performance problem. What should learners be able to notice, decide, say, or do differently after the session? This distinction matters because an elaborate case can still produce unfocused learning. Conversely, a relatively simple patient encounter can expose how learners

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Standardized Patient Alternatives: 5 Options for Clinical Education

Standardized Patient Alternatives: 5 Options for Clinical Education

The expensive question is not whether standardized patients work. It is where their realism, consistency and feedback justify the resources they require. Clinical education programs rarely need one patient method for every stage of learning. Students may need inexpensive repetition when they first practice history taking, more realistic encounters before an OSCE and controlled portrayals

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Summative Feedback: A 4-Part Method for Clinical Educators

Summative Feedback: A 4-Part Method for Clinical Educators

A summative decision must withstand scrutiny. The feedback attached to it must also help the learner improve. Clinical education often asks one short narrative to do both jobs. That is difficult when an assessment affects progression, entrustment, or remediation. A vague comment may be kind but educationally empty. A list of faults may justify a

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Cybersecurity in Healthcare: Risks and Best Practices

Cybersecurity in Healthcare: Risks and Best Practices

Cybersecurity in Healthcare: Risks and Best Practices Healthcare runs on data. Patient records, diagnostic results, surgical notes, clinical assessment videos, and consultation recordings now live in connected systems. That connectivity helps modern healthcare work. It also makes healthcare one of the most targeted sectors for cybercrime. In 2015 alone, more than 110 million patients in

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Roberts' Crisis Intervention Model: The 7 Stages

Roberts’ Crisis Intervention Model: The 7 Stages

Crisis intervention is one of the most demanding communication tasks in clinical practice. A patient in acute distress, a family member in psychological shock, or a person presenting to the emergency department in the aftermath of a traumatic event — these situations require more than empathy. They require structure. Roberts’ Seven-Stage Crisis Intervention Model, developed

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Gibbs' Reflective Cycle in Healthcare: Practical Guide

Gibbs’ Reflective Cycle in Healthcare: Practical Guide

Reflection is widely required in healthcare education. Nursing portfolios, clinical placement reports, CPD logs, and supervision meetings all ask practitioners to reflect on their work. But reflection is harder than it sounds. Without structure, it tends to collapse into either description (“here’s what happened”) or vague self-criticism (“I should have done better”). Neither leads to

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Pendleton's Rules: The clinical feedback model explained

Pendleton’s Rules: The clinical feedback model explained

Feedback after clinical observation is one of the most powerful tools in medical education – but only when it’s structured well. Without a framework, post-consultation debriefs tend to drift toward the supervisor’s priorities, skip what the learner actually needs, or stall at vague praise. Pendleton’s Rules were designed to prevent exactly that. Originally proposed in

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