Mahé Pereira

Recording video in healthcare education creates a different level of privacy risk than ordinary organisational media. Clinical consultations, simulation sessions, OSCEs, and workplace assessments can all contain identifiable personal data, sensitive health information, behavioural observations, and assessment records. In many organisations, the largest GDPR risks do not come from the recording itself. Unclear workflows, informal […]

Key takeaways: Properly delivering bad news is crucial for maintaining the quality of care and avoiding problems that can arise from emotional reactions to the messenger and the information. Doctors face fears such as being blamed, lacking training in communication skills, suppressing emotions, and not knowing all the answers when delivering bad news to patients.