Blog

As OSCEs become more than just performance checklists and more like gateways to clinical readiness, the need for structured, reflective feedback is greater than ever. Implementing robust feedback models transforms OSCEs from grading stations into learning ecosystems that nurture growth, self-awareness, and communication mastery. Feedback models, such as the Feedback Sandwich, Pendleton’s Rules, and the […]

What is empathy? Everyone speaks a lot about empathy, but it’s important to understand the concept itself. What it actually includes, how it affects interactions and, in context of this blog, why empathy matters in patient care.   In healthcare, empathy goes beyond merely acknowledging a patient’s feelings, it’s about deeply understanding and sharing their

What is the SPIKES model? Delivering bad news is one of the toughest challenges in healthcare. The SPIKES model offers a step-by-step framework that helps clinicians approach these conversations with empathy, clarity, and professionalism. Whether you’re a seasoned physician or a medical student, understanding and practicing SPIKES breaking bad news techniques can significantly improve patient

At the AMEE conference this year, I had the opportunity to interview several of the respected speakers.    This blog will give a small introduction on each speaker and the main insights taken from each interview. Giving you all the information compact together.    I also interviewed Keynote speaker Jamiu Busari prior to the AMEE

Introduction Organizations and educational institutions increasingly rely on peer feedback to foster deeper learning, reflective practice, and performance improvement. In clinical education, where soft skills like communication, empathy, and decision-making are essential, peer feedback provides a structured and scalable method for personal development. This article explores why feedback matters, introduces key feedback models, and outlines

Last week I had the opportunity to interview Jamiu Busari, a leading figure of the healthcare education scene today, and a keynote speaker at AMEE.    In this interview, we discussed Jamiu’s career, achievements and some insights on the upcoming keynote talk at AMEE. Jamiu shared insights on the evolution of medical practice, the impact

Does your doctor’s consultation room feel cold and impersonal? It might be affecting your communication! This blog post explores how the design of a consultation room can influence patient-doctor interaction, privacy, and even medical student training. I will provide tips to create a space that fosters trust and open communication, leading to a better healthcare

In the setting of healthcare, the emphasis has traditionally been on technical expertise and clinical knowledge. However, in recent years, the importance of soft skills in medical practice has gained recognition. These skills, encompassing communication, empathy, teamwork, and professionalism among others, are pivotal not only for fostering positive patient outcomes but also for shaping a